[SOLVED] Dell XPS 9360 "ASF2 Force OFF"

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Mattuz

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Motherboard
Dell XPS 13 9360 (i7-8550u)
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i7-8550u
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UHD620
OS X/macOS
12.0.x
Bootloader
  1. OpenCore
Mobile Phone
  1. iOS

EliteMacx86

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Supermicro X11SPA-T
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Intel Xeon W-3275 28 Core
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2xAMD RX 580 8GB
OS X/macOS
11.0.x
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  1. OpenCore
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Mattuz

Member
Joined
Mar 28, 2022
Messages
49
Motherboard
Dell XPS 13 9360 (i7-8550u)
CPU
i7-8550u
Graphics
UHD620
OS X/macOS
12.0.x
Bootloader
  1. OpenCore
Mobile Phone
  1. iOS
But what it has to do with your configuration?
Just to say that he has the same exact components as my laptop. (This xps model was sold with different cpus (i5/i7) and different screen types and resolutions)
 

Mattuz

Member
Joined
Mar 28, 2022
Messages
49
Motherboard
Dell XPS 13 9360 (i7-8550u)
CPU
i7-8550u
Graphics
UHD620
OS X/macOS
12.0.x
Bootloader
  1. OpenCore
Mobile Phone
  1. iOS
Well, I think I figured out what's wrong. I tought the bios battery was fine because when mesuring it with a multimeter (3V). After one of this suddent shutdowns I measured it again and it was 0,1V. So the battery was charging but cannot provide any power. Seems like windows can handle this scenario while macOS just shutsdown.
 

EliteMacx86

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Motherboard
Supermicro X11SPA-T
CPU
Intel Xeon W-3275 28 Core
Graphics
2xAMD RX 580 8GB
OS X/macOS
11.0.x
Bootloader
  1. OpenCore
Mac
  1. Mac mini
  2. MacBook Pro
Mobile Phone
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  2. iOS
Well, I think I figured out what's wrong. I tought the bios battery was fine because when mesuring it with a multimeter (3V). After one of this suddent shutdowns I measured it again and it was 0,1V. So the battery was charging but cannot provide any power. Seems like windows can handle this scenario while macOS just shutsdown.
You mean the CMOS Battery? If so, that battery isn't rechargeable.
 

Mattuz

Member
Joined
Mar 28, 2022
Messages
49
Motherboard
Dell XPS 13 9360 (i7-8550u)
CPU
i7-8550u
Graphics
UHD620
OS X/macOS
12.0.x
Bootloader
  1. OpenCore
Mobile Phone
  1. iOS
You mean the CMOS Battery? If so, that battery isn't rechargeable.
Yes it's the cmos battery and it's rechargeable. It's written on the battery itself. I do belive it's just faulty.
Right now I connected a non rechargeable battery to test it and tomorrow a new rechargeable battery will arrive.
 

EliteMacx86

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Messages
3,611
Motherboard
Supermicro X11SPA-T
CPU
Intel Xeon W-3275 28 Core
Graphics
2xAMD RX 580 8GB
OS X/macOS
11.0.x
Bootloader
  1. OpenCore
Mac
  1. Mac mini
  2. MacBook Pro
Mobile Phone
  1. Android
  2. iOS

Mattuz

Member
Joined
Mar 28, 2022
Messages
49
Motherboard
Dell XPS 13 9360 (i7-8550u)
CPU
i7-8550u
Graphics
UHD620
OS X/macOS
12.0.x
Bootloader
  1. OpenCore
Mobile Phone
  1. iOS

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EliteMacx86

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Motherboard
Supermicro X11SPA-T
CPU
Intel Xeon W-3275 28 Core
Graphics
2xAMD RX 580 8GB
OS X/macOS
11.0.x
Bootloader
  1. OpenCore
Mac
  1. Mac mini
  2. MacBook Pro
Mobile Phone
  1. Android
  2. iOS
Wow. This is great. Maybe i have missed it. I had XPS a long time ago. So, this draws power from the internal battery itself to charge the CMOS?
 

Mattuz

Member
Joined
Mar 28, 2022
Messages
49
Motherboard
Dell XPS 13 9360 (i7-8550u)
CPU
i7-8550u
Graphics
UHD620
OS X/macOS
12.0.x
Bootloader
  1. OpenCore
Mobile Phone
  1. iOS
Wow. This is great. Maybe i have missed it. I had XPS a long time ago. So, this draws power from the internal battery itself to charge the CMOS?
Well this is what I'm trying to figure out. As macOS is shutting down only when it's powered by battery I do belive that the cmos battery is charged only by the AC adapter.
 
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